App down again

RyanHale11
Visitor

Well, can’t have a go at me for not being able to pay my bill today so I don’t want any of my services to be stopped because of this 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @RyanHale11,

Welcome to the Community!

We do always work to ensure that any updates are carried out at low usage times, in order to impact as few customers as possible.

If you are still having problems with your app then you can reach out to our team about this, or check the other options we offer to make a payment.

Rach

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2 REPLIES 2
Rach_H
EE Community Support Team

Hi @RyanHale11,

Welcome to the Community!

We do always work to ensure that any updates are carried out at low usage times, in order to impact as few customers as possible.

If you are still having problems with your app then you can reach out to our team about this, or check the other options we offer to make a payment.

Rach

Chris_B
EE Community Star
EE Community Star

@RyanHale11  Even if accounts are offline you can still make a payment using EE FAST PAYMENT.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.