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App constantly down

Amazon86
Explorer

The app is literally down everytime I try to use it. Either technical issues or is “being improved” I use the app to control my kids WiFi so if Im not getting use out the full service why should I pay for full use!!! Its becoming a joke now

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Amazon86  if EE needs to do account maintenance this will affect the app as the app is a link to your account. EE do account Maintance late at night when it’ll not affect the vast majority of customers. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ritu_D
EE Community Support Team

Hi @Amazon86 

Welcome to the community. 

Just to add to what Chris B has mentioned, please could you check if there are any updates to the EE app then try to access it again. 

Thanks 

Ritu