App and website maintenance

Rhonda7
Visitor

why is it that the ee app and service status checker always having maintenance done on it? I’ve never known any other app have so much downtime for so called ‘improvements’

My internet connection is constantly crashing at night and can never check what’s going on as the app and website are always being “updated”

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Rhonda7 @Den123 

Thanks for coming to the community. 

We regularly carry out maintenance to improve the performance of our app and website. I'm very sorry you were unable to check for any service issues in the area during this time.

The app and website should be working this morning, if you have any problems logging in today please get in touch and our guides will help you get this looked into. 

Thanks.

Leanne. 

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2 REPLIES 2
Den123
Established Contributor
Established Contributor

i agree with u there @Rhonda7  

Leanne_T
EE Community Support Team

Hi @Rhonda7 @Den123 

Thanks for coming to the community. 

We regularly carry out maintenance to improve the performance of our app and website. I'm very sorry you were unable to check for any service issues in the area during this time.

The app and website should be working this morning, if you have any problems logging in today please get in touch and our guides will help you get this looked into. 

Thanks.

Leanne.