App and website issue
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11-11-2022 04:02 PM
I was told the problem I have with my EE is a global issue is they any information to see when it will be fixed I keep getting this error
LOGIN ERROR
We're working on fixing this page. In the meantime, find help at ee.co.uk/help
What happened?
Sorry, we were unable to complete your request right now. Please try again l
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11-11-2022 06:03 PM
Hi @Dan20069898,
Welcome to the EE Community. 🙂
I'm not aware of any current login issues with My EE. Do you see the same error in the app and My EE online?
James
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11-11-2022 06:14 PM
Yes customer service called me back and they said I’m not the only person with this problem and they waiting for the back office to say when it be fixed
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11-11-2022 06:35 PM
Hopefully it will be a quick fix @Dan20069898
James
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13-11-2022 04:28 AM
It would be good if we all got a date when this will be fixed it’s getting Annoying and becoming a joke they really need to hurry up and fix this I never seen a company fail a new customer so badly
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13-11-2022 12:11 PM
Ive been trying to log in for the past week too, i wanna see how much im paying, what im behind by and how much data i have. Im using a lot right now i need to keep track but i simply cant. Quite frustrating
