App Down

Ap8 · ‎03-06-2023

The my EE app is still down on my phone but the my EE app is working on my tablet

Chris_B · ‎03-06-2023

@Ap8 Try clearing your device cache, and or try deleting and reinstalling the app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎03-06-2023

@Ap8 Try clearing your device cache, and or try deleting and reinstalling the app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

CLUNKY69 · ‎03-10-2023

How the hell is the bleddy app down again lol. EE Best network ten years in the row, EE app, Worst app ten years in a row. This really is becoming a Very laughable matter. Can't understand how they cannot keep the maintenance up with this app. Very very poor from EE.

SORT IT OUT EE

Leanne_T · ‎04-10-2023

Hi @CLUNKY69

Can you access the app this morning?

If not, can you access your My EE account online?

Leanne.

Ap8 · ‎13-04-2026

EE is only updating the app for about 12 to 24hrs

Katie_B · ‎14-04-2026

Hi @Ap8.

Thanks for coming here.

Are you able to access the app this morning?

Katie

Ap8 · ‎14-04-2026

I can access the app now on my phone

Have you tried again