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App - Bill

Apt08
Investigator
Investigator

Screenshot_20230918_190414.jpg

 Why  do I get this error message?

3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @Apt08 

Thanks for coming here. 

How long has this been happening? 

Do you get the same message if you log into your My EE account online using a web browser and view the bill? 

Leanne.

What are you talking about??? There is no online chat available. 

Is this a joke? The app and the online site never work. Right now the app is saying "Your app is being improved" which is unbelievable. No other app I have is EVER down to improve. They do this thing called "updating" perhaps you should look into it. It means doing the improvements offline and then rolling out an update. Rather than treating customers like total gimps when you "update" it actually improves things and doesn't require days of down time. And the website just crashes all the time as usual.