Airtime Rewards with multiple numbers (lines)

charliekrad
Contributor
Contributor

Hi there, Trying to figure out if this is possible or not possible, My and my partner share an EE account, which has both of our lines on and our broadband. 

However I am trying to discern whether we are able to both use and benefit from Airtime Rewards. It seems we can both assign our numbers to it within our own separate Airtime Rewards accounts, but EE's end does not seem to play well with it, and in the app it just shows a random one of the two Airtime Rewards account.

Is there a way to show both? or at least get it to play well with it. 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@charliekrad  Yes you can do this as my daughter and myself both use it with our own numbers which are both on my account.    How the EE app shows this doesn’t effect how it works as you log it against your own number when you apply it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@charliekrad  Yes you can do this as my daughter and myself both use it with our own numbers which are both on my account.    How the EE app shows this doesn’t effect how it works as you log it against your own number when you apply it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I realised this after I submitted this post. It’s just you need to apply the credit from the Airtime Rewards app and not the EE app