Advance notification of EE App Update

Mrinal1 · ‎13-04-2026

If anyone from EE is reading this message, please can EE send out prior notification of app maintenance and downtime by whatever channel possible. It's unacceptable that EE decides their own update schedule affecting customer facing service. Thank you.

XRaySpeX · ‎14-04-2026

Try again in morning.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Donnaconnor · ‎14-04-2026

[Mod edit - amended title to remove email address; please don't share any personal details on these public forums]

Donnaconnor · ‎14-04-2026

Hi 👋

XRaySpeX · ‎14-04-2026

Try again in morning.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Donnaconnor · ‎14-04-2026

Donnaconnor · ‎14-04-2026

AnthonyEmeka · ‎14-04-2026

Donnaconnor · ‎14-04-2026

Hazel122 · ‎14-04-2026

Why is the app still down?

Sticks1978 · ‎14-04-2026

How long is the app down for?