11-09-2024 07:33 PM
Hi, my contract finished a few months ago and now if I wish to add my number to my wife's account, do I have to close my account or anything else? Or maybe EE will do everything for us.
11-09-2024 07:47 PM
What exactly do you mean add your number to your wife's account? If your number is assigned to an account in your name, and she has an account for her number, I don't think EE would port your number across to her account?
And if your contract has run to the end of its term, then it'll just roll on, but you're better off speaking to retentions (say you're thinking of leaving) and see what they offer you?
11-09-2024 07:59 PM - edited 11-09-2024 08:00 PM
The current owner, you, of the contract needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.
11-09-2024 08:18 PM
Hi @reyty
If you just want her to pay your bill then change the DD details.
Thanks