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Nick19621
Visitor

‎23-06-2023 10:42 AM

Where’s my account 

3 REPLIES 3
Alex_M
Star Contributor
Star Contributor

‎23-06-2023 10:43 AM

Hi @Nick19621,

It looks like the My EE app and website are down for unscheduled maintenance currently. I'd try logging in in an hour or so, hopefully it'll be working then.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
0 Helpful
Alex_M
Star Contributor
Star Contributor

‎23-06-2023 11:39 AM

Everything looks to be working again now. Can you get in?

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
0 Helpful
Leanne_T
EE Community Support Team

‎23-06-2023 11:58 AM

Hi @Nick19621 

Are you unable to log into your My EE account? 

Do you have an existing EE mobile or broadband account? 

Leanne 🙂