Account holder

[Yasminlr]

I thought I was the account holder but It’s saying I’m not and I don’t know how to change that anyone know how ? 

[Leanne_T · Accepted solution]

Hi @Yasminlr 

Thanks for coming here. 

You can change your access to Bill Payer in your My EE account online within Plans and Subscriptions. 

Leanne 🙂

[Charliesed]

Mine is the same and I’m not to sure why 

[Katie_B]

Hello @Charliesed.

Have you tried updating to account holder from bill payer within your My EE?

Katie