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Access to account and change payment details

MLB7
Visitor

‎29-11-2022 11:51 AM

Hi I'm wanting to access my account and change my direct debit details I'm no longer with my husband and he set it up so I'm wanting dill control of the account back thanks 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎29-11-2022 11:58 AM

@MLB7  Who is the account holder !  Is it in your name or his ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎29-11-2022 05:47 PM

You can change your bank details under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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