2 diffrent acounts on one my ee

Adamnorman1975 · ‎13-02-2024

Some how my moms ee account had been linked to mine on the my ee app I've tried removing the number but when I go into that part on the Web site login in it does not show up on there ?

XRaySpeX · ‎13-02-2024

Are you paying for both nos. on 1 bill? If so, her no. is on your a/c as the Bill Payer & also on her a/c as the User.

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Adamnorman1975 · ‎13-02-2024

Hi, no I'm not paying her bill and she has a different account number, when I log in to my ee her number is there but when I log into my account through Google and go to remove number her number is not there ?

Leanne_T · ‎13-02-2024

Hi @Adamnorman1975

Thanks for coming here.

Have you both been on the same account previously?

Which part of the app does it show the other number?

Leanne.