1. I cannot empy an item showing in my Basket that I Never sent to the basket in the first place - No option to edit the basket only the items shown and this just takes you to 'Check your details' page.
Very time consuming and frustrating and worst I have ever come across online.
2. Also, I happened to look at 'Leaving EE' page - selected nothing, used the back button and I suddenly received two texts, one providing cost of early contract end. I do not want to leave at this time (but the frustration from trying to look at upgrade may be changing that!) .
Are these auto generated texts or genuine 'your plan is going to be stopped' messages?
