Home Services

Give and find advice for broadband, home phone, EE TV and all other things related to your family and smart home.

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TV

Get help or share and discuss ideas, tips and solutions for all things TV

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Discussions around online safety including security and scams

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Activity in Home Services

Netflix conundrum

I recently switched to eeTV where I have been able to log into Netflix on my box. However, I cannot log into Netflix on any mobile device using the very same email address I used to log into Netflix on my eeTV box. According to the plan,  I should ne...

JayD78 by Explorer
  • 14 Views
  • 0 replies
  • 0 Helpful

Resolved! Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 116370 Views
  • 715 replies
  • 383 Helpful

Question about ordering broadband / tv

Helloi have many queetion, for now i have only sim that i am using with ee, and i am intersted to move from sky to eeIf i ordered broadband with tv, and after completing the order will EE get amount from the orginial price of the package after orderi...

Resolved! No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Help

Hi I'm new to EE broadband how do I find plus one on channels 

kazza30_ by Explorer
  • 27 Views
  • 1 replies
  • 0 Helpful

moved from BT to EE.

I moved to From BT to EE because of EE TV pro box.  2 day ago, I contacted them and I asked Sport with the EE TV Box. but I didn't receive any email about the order that get placed. I am afraid that they forgot or what 

Receving Incoming Calls

Hi,we have recently installed the new Hub and have received an adapter for our landline.  We can make calls from the landline and receive them, but when we receive them the phone does not ring.  Any suggestions most welcome before I phone EE. Regards...

BT Black Discs with BT Smart Hub on EE Broadband

Hi GuysI have recently migrated over to the EE Broadband but kept all my existing BT equipment.  My problem is I have 3 BT black discs and a BT Smart hub.  Only 1 out of the 3 discs is working.  I have tried all pairing methods but I can't get the bl...

Resolved! Re: Now TV error

Just to say I have had exactly the same issue since yesterday. Had been working perfectly before then. I am connected wirelessly. Live TV channels I subscribe to via NOW are working fine, just the app that no longer works. Any advice gratefully recei...

lvp1973 by Explorer
  • 55 Views
  • 2 replies
  • 1 Helpful

Linking Product Accounts to EE App/Website

It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...