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password to the EE application

Kruhlii
Visitor

‎19-10-2025 10:41 AM

I use EE. I have access to my email, I know my password, I have access to my phone number, but in the app I use on my phone I forgot the 4 digit code when logging in. I don't understand how to reset it

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎19-10-2025 10:48 AM

@Kruhlii   Delete the app and restart the device and then reinstall the app and set it up from scratch with a new 4 digit pin. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.