Welcome! Here you will find updates and info about the Community
Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...
I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...
Hi, Welcome to our fresh new Community. Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...
To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community. Everyone can earn badges, and there are l...
We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members. Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...
Welcome, We want you to get the most from your experience in the EE Community. To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so. T...
Hi guys Wow, this is an awesome forum! I was just wondering, is there any way we can send gifts, flowers, chocolates, money, etc to the amazing mods and regular helpers? They are such awesome people, full of integrity, honesty and empathy. The world ...
So it looks like a lot of people have come here to find a way to give positive feedback relating to customer service. Having experienced excellent help and support from Ronnie this evening, particularly as he went above and beyond what I even called ...
My avatar image was too big for my profile picture, so I cropped it on the website.Now it requires approval:"Success! Your image has been cropped to fit the available space. After it's approved, your avatar will be updated."Can a staff member approve...
If you want help on your BB problems, How can I fix my home broadband connection? tells you to text your landline no. to 60071 for it to be tested & maybe an eng. to be sent out. However users with EE's 'Fibre Broadband without landline (sic)' won't ...
Sorry but "badges"? why?I'm not interested in gimmicks just proper customer service
In Re: How we contact you list all the nos. EE use are supposed to be 0845 nos. By OFCOM edict using 0845 nos. for CS went out with the dinosaur. EE now use FreePhone 0800 nos & 07 mobile nos. to contact peeps. Please can we have this list updated ...
Would EE be open to having volunteer moderators (mods for short) on the forum? I noticed that photo's need to be approved manually by a member of staff and that will just increase their workload
Brilliant idea for design of EE community app, allows customers & members to download the community app for easier access, simple use and to have the option of opt into device notifications in regards to community messages/threads.With the addition t...
I would like to provide positive feedback to a customer service representative called Liam eho is poke to today. Is there a way that I can report the excellent service that was provided by Liam to his superiors in order for him to get the recognition...
I was unsure where to put this but Siobhan I think that's how I spell her name gave me amazing customer service with great deals. At no point did I do pressured or rushed. I'm not sure what branch she was from but I know that she was northern and cur...
