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Trying to access HBO Max without success

Alan1110
Visitor

‎23-07-2026 12:38 PM

Hi

We have a TV and were with BT before being transferred to EE.   We have not activated HBO Max or Discovery+.   We have a sports package which includes TNT Sports and says HBO Max is included.  

We are paying for a service we cannot watch.   Please can you provide a solution, so that we can watch HBO Max.  

Alan Wilson

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1 REPLY 1
DarrenDev
EE Product Expert

‎23-07-2026 02:49 PM

@Alan1110 you activated discovery+ in September 2024, which means your HBO Max account was automatically activated using the same email address and password.

If you're unsure what email address you used, just let me know and I'll reset it - you'll then be able to activate it again via https://ee.co.uk/ 

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