Roaming

Jujuprit
Visitor

Do i need my roaming on ir off whilst in spain? I know thetes a daily charge of £2 something per day....but ive just had my bill & its high...im on a sim only

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Jujuprit  in order to use your device whilst abroad roaming needs to be enabled on your account. This is done by texting ROAMING to 150.    You need to do this before you leave the UK.  You’re only charged the day rate if you use your device.  If you receive say an email that is still using your device as it’s using data.   So if you don’t want to be charged put the device in airplane mode and use WiFi 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jujuprit  in order to use your device whilst abroad roaming needs to be enabled on your account. This is done by texting ROAMING to 150.    You need to do this before you leave the UK.  You’re only charged the day rate if you use your device.  If you receive say an email that is still using your device as it’s using data.   So if you don’t want to be charged put the device in airplane mode and use WiFi 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Roaming means using your phone on foreign networks. If you want to make or receive calls, send or receive text messages, or use mobile data - this is all done by roaming.

If you only want to use WiFi-hotspots, then you don't need to roam/

What do you mean by your bill being high? Are there any charges on the bill that you're not sure about?