02-04-2025 08:52 AM
How do I sort out roaming for a child going abroad before they go? Can't speak to anyone from EE and only option seems to be buy when you get there....which I can't do! any ideas? thanks
02-04-2025 09:02 AM
If the child is on PAYG, ensure they have used their phone in the UK before travelling abroad. If on pay-monthly, enable the free roaming facility by texting ROAMING to 150 before leaving the UK.
Costs for specific countries can be found at https://ee.co.uk/help/help-new/roaming-costs and following the prompts. The child should receive a text message when they first connect to a foreign network with instructions on buying an add-on.
02-04-2025 09:05 AM
Would rather she didn't have to do it. Bit annoying we can't sort this out for her before she goes. Thanks for replying!
02-04-2025 12:35 PM
When she gets there she'll be invited to buy a roaming pass which when she does it will be charged to your a/c much like as if you bought it.