Not received my game card Xbox series x bundle

[Simonjireland87]

I ordered the Xbox series x as part of the £28 a month deal. The console arrived on Monday and I have not received the game card voucher of £160 that comes with it. 
I checked the activation link and that only said unlimited game pass for one month.

Any help would be greatly appreciated 

[Simonjireland87]

I ordered the Xbox series x as part of the £28 a month deal. The console arrived on Monday and I have not received the voucher of £160 that comes with it. 
I checked the activation link and that only said unlimited game pass for one month.

Any help would be greatly appreciated 

[Michael_D · Accepted solution]

Hi @Simonjireland87 

Welcome to the community.

The Xbox Game Pass subscription would be a recurring monthly add-on, so the subscription will renew automatically each month for the 24 months.

If EE Game Card would normally be sent to you by text within 2 days of you receiving the console. If you've not had that message on the number that the Xbox is linked to, I'd recommend speaking to our customer service guides, who can chase this for you.

Michael