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Community Activity
EE re-using peoples old numbers
Hi, I recently added a data sim to my account so i can have home WiFi via 4G WiFi mini and I've been receiving text messages from it for someone else from a debt collection agency and from lottogo confirming there draws and winning withdrawals.what ...
Card blocked
I had an issue with a payment going missing when I went to pay my bill last April and because of this I thought my bank had blocked EE from taking payments from my card but I spoke to them and they told me I need to contact EE and they can unblock my...
Facebook and Instagram not loading on Smart 4g Hub
I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...
Add on - Contract almost up
I have a contract for 2 mobiles, 1 of which ends in June and its no longer needed.There are two add ons attached to the one ebdung in June. What happens to those if I end the contract ? Do they transfer over to the other mobile number or do I have to...
Report suspicious phone number
I’m only here to let people know and to warn them and hopefully EE was the one message that I had a special phone call and the person on the other line was just speaking another language and I knew straight away. It wasn’t a correct number so I block...
5g
Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere
Hacked
Think I may have identity stolen it's showing I have a pixel 7 which I have and then another one on the account
5G standalone (SA)
will EE Mobile get 5G standalone (SA) this year
£10 Pay As You Go pack only gives me 5gb not 8gb
I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?
No WPA2(AES) config in Main advncd settings now incompatible with Smart Plugs
Just had a full reset performed remotely by EE agent to solve a digital voice issue. Before the reset I had a perfect wifi setup plus 3 EE extenders, with no issues.Post update none of my extenders worked and none of my smartplugs worked. I reset ...
