EE stealing from holly

Justice4Holly · ‎09-01-2026

Why haven't you paid holly back the £160 yet and how gave you got her tide bank details when she pays with nationwide.

Pay her back her money and stop messing her about you plonkers.

XRaySpeX · ‎09-01-2026

@Justice4Holly : This user discussion forum can have no access to any specific account. Anyway we haven't the faintest idea who you & Holly are. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎09-01-2026

@Justice4Holly : This user discussion forum can have no access to any specific account. Anyway we haven't the faintest idea who you & Holly are. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎09-01-2026

@Justice4Holly EE doesn’t know what bank account anyone has unless they are provided that information.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Justice4Holly · ‎09-01-2026

Customer service are **bleep** and no help whatsoever

Rach_H · ‎10-01-2026

Hi @Justice4Holly,

Welcome to the Community!

I'm sorry to hear you and Holly are unhappy with our service. As @XRaySpeX and @Chris_B have advised, we do not know who Holly is, and we do not have account access here on the Community, but if you could let me know a little more about what's happened, I'd be happy to offer any advce about the situation.

Rach