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EE Loughborough Store

DEbanks9
Visitor

‎28-08-2026 11:42 AM

I'm trying to collect my repaired phone from the EE store in Loughborough. 

I went in yesterday, and they had a handwritten note on the door saying, " Due to unforeseen circumstances, we are closed 26/08/26" 

They are not picking up the phone, and I'm from a different city, so I don't want to waste 2 hours driving there. 

Do you know if it is open??

Thanks!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎28-08-2026 01:21 PM

Hi @DEbanks9 

Have you tried calling them. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Rach_H
EE Community Support Team

‎28-08-2026 04:38 PM

Hi @DEbanks9,

Welcome to the Community!

I'm sorry to hear the store was closed unexpectedly yesterday, but we do not have any further updates around this. Did they reach out to let you know the phone was ready to be collected?

Rach

0 Helpful