The EE Community

Pay as u go sim

hi I lost my phone and have orderd a new sim online several times sim dosnt arrive, I really need that number and sim to access my iCloud, am registered with ee 

Still got charged

I got charged £28 plus vat on the day I had my £7.50 roaming charges activated why is that ? 

Help! You closed my account

So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help. 

Tnt sport and chromecast

i cannot stream on Chromecast as described below Can anybody suggest solution?

URGENT!!! Complaint: EE Misinformation Leading to Overbilling

Dear EE Team, I am writing to formally escalate my complaint, which I have already submitted 3 times via complaints section with no response. This matter is extremely frustrating and unacceptable. On 28th February 2025, before leaving the UK, I spoke...

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

How can I access my old bill(last month)

I need to access my old bill. How can I access last month bill. EE app is not user friendly in this issue

Can someone from ee call me please

Can i use a second super-compact 4G WiFi as a booster in my home?

I have mobile broadband with a super-compact 4G WiFi thing (this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details)For (long, boring) reasons, I have ended up with two of them. Can I use the second one as a booster? ...