Community Activity

Resolved! EE Roaming Refresh - new roaming passes

I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...

_MrR_ by Scholarly Contributor
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  • 15 replies
  • 1 Helpful

Resolved! Still No straightforward answer!

I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified.  I emailed end of April to enquire  and received a response to say that the credit would be applied with 28...

Smart Hub Pro WiFi 7 connection problems with many devices

I have recently had my service activated using the Smart Hub Pro and the WiFi7 extenders. However I am finding the WiFi on the Smart Hub Pro virtually unusable, so much so I have had to go to back to using my old BT SmartHub2 and its extender discs a...

tnj by Investigator
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  • 6 replies
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Sky Stream without EE broadband

Hello can anybody help me with this compensation with EE? I tried to explain to EE that I don’t need the Internet like BT or EE Internet package for a Sky pack streaming device as I can connect it to any Internet divider like it says in the  screens...

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Luke-59 by Contributor
  • 63 Views
  • 2 replies
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Resolved! Data

Can I buy data for a ee pay as you go user if I amo O2.

Reg123 by Investigator
  • 187 Views
  • 4 replies
  • 1 Helpful

Resolved! No wifi, hub flashing orange

Hi, I upgraded my wifi from fibre 900 to the new 1.6gb gamers bundle, on the activation day (10th dec) OR engineer came out and changed the ONT over to a 2.5gb box and connected everything up. I got a text about 1.5 hours later saying my new line w...

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Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

monitorcurve by Established Contributor
  • 3781 Views
  • 25 replies
  • 23 Helpful