"Special Service" on landline

[Dragoon]

Have just moved to EE from Plusnet in order to keep a landline. Have now received an email  from EE saying that I have a special service (like a medical alarm or fax machine) linked to the landline. I don't. Can I just ignore this?

[Leanne_T · Accepted solution]

Hi there @Dragoon 

Thanks for coming back to the community. 

If you give us a call our broadband guides will take a look at the account and see if any details need updating following the email you've received. 

Let me know how you get on. 

Leanne.