Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
This seems to be where I need to start but it's fairly obvious to all that EE have no interest in pushing the message that things arent perfect through to the sales team. I have got booted out of BT broadband and analog on a misleading statement abou...
I have 2 cables going into box on wall. Have plugged one into telephone socket on hub, any idea what I do with the other cable?
Why do both the 0330 and 0795 number not allow customer to select either option 1 & 2, is it because lines are too busy? Why say “let me give those options again” and then disconnect!they did get through and after 50 mins the call was disconnected an...
Hello allI was recently advised to do a Factory Reset on my Hub to Fix an Issue with my Broadband Connection.Doing so Fixed the Broadband Issue, Download Speeds of 0.4Mbps, however, it also Deleted all of my Port Forwarding Rules, but more importantl...
Can’t get through to a person to know what’s wrong
HI With the old analogue wired system at home when you received a n incoming call on say the upstairs phone you could always get someone else to pick up the phone say downstairs to listen in to the call or take the call and you put the phone back ...
Desperately looking for some help here please. My business relies on this phone number which has been cancelled without my consent! contacted EE with regards to home move last month, stated that we cannot lose the number as it is linked to our busin...
Hi, I've lost count of the hours discussing how to get my Digital Voice Adaptors (DVA) to connect to the EE Smart Hub Plus.Issue: Telephones all work with the DVAs, Thenget an intermittent fault - they loose contact with the hub and need to be turned...
I have been told by family that my voicemail is full. I pick up voice messages on my Panasonic phone with no problem. It seems that this message is only happening when somebody tries to ring me and I am already on the phone ie they cannot leave a mes...
I have plugged my phone into the DVA and it gets a solid green light (it's right next to the hub).However, when I try to make a call the DVA green light always starts to flash (suggesting there's an issue with the DECT connection to the hub). There ...
