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Smart Hub 7 plus with Unifi

Andy1T
Investigator
Investigator

We are just about to get EE  150Mbps full fibre with the smart Hub 7 plus router/modem.

We have a secured Unifi network (VLANs for trusted devices, IOT, security cameras erc).  This is currently connected to the Plusnet router which is setup in bridge mode.

I believe that BT VoIP  phones have to be connected directly through the  WiFi hosted on the hub and connected be routed  to another WiFi network.  Is this correct?   Does this also apply to the ATA  supplied as part of the install?

Can I set the Smart Hub 7 plus to bridge mode?

If so will the analogue port on the new router still allow our existing analogue phone to work?

My Unifi Dream Router 7 supports direct fibre connection.  Can I connect this in place of the EE fibre modem?

All help appreciated.

 

1 SOLUTION

Accepted Solutions

Disconnected old cable and all is well.  Thanks @XRaySpeX , @Mustrum  and @JimM11 .

I knew it should work.

View solution in original post

27 REPLIES 27
XRaySpeX
EE Community Star
EE Community Star
  1. If by "BT VoIP phones" you mean the dedicated BT Digital Home Phones, these connect by DECT directly to the DECT base station integrated in the router. They do not use WiFi (other than a WPS press to pair) or ATAs. Otherwise for normal landline phones these plug into the Phone socket on back of router or ATAs remote from router.
  2. EE's SHs can't put into bridge or modem-only mode.
  3. For DV to work the EE supplied router must be 1st downstream of BB supply.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

No bridge mode.  That's a huge omission.

Will my existing Plusnet router work instead?  We can live without the BT Digital Voice as we aim to keep the existing analogue DECT base station and handsets.

I am an IT  professional with over 50 years experience in telephony and IT.  I managed large voice and data fir over 4000 users.

Configuring these things are not an issue and would prefer not to be hobbled with restrictions configured to protect non technical users

 

XRaySpeX
EE Community Star
EE Community Star

A non-EE router would work for BB but w/out any DV.

 


@Andy1T wrote:

We can live without the BT Digital Voice as we aim to keep the existing analogue DECT base station and handsets.


Can you? How? What are you gonna plug them into? When you are on DV existing analogue DECT base station and handsets need to plug into the Phone socket on back of the EE supplied router or ATAs remote from router, as I told you earlier.

I don't think you are following this thro' about DV.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@Andy1T You can also transfer / port your landline number to a true voip provider and maintain your voice connection that way, if your unifi supports voip direct on the router then match a voip provider that supports that for connection. EE/BT system is totally controlled by them, so no EE/BT hub then you will have no DV with them.

@XRaySpeX 

The Plusnet router has an analogue port just the same as the Smart Hub 7.  That is what I was asking if it would work.

Can I not get an optional uub from EE which is not as tied down?

JimM11
Community Hero
Community Hero

@Andy1T Are you moving to EE because Plusnet are no longer supporting voice with there system?

plusnet landline phone service - Search

XRaySpeX
EE Community Star
EE Community Star

OK. With PN not moving to DV but instead dropping landlines entirely I would not expect their routers to support DV.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

@Andy1T   As per @XRaySpeX  response, for EE to supply their Digital Voice service the EE Router must be the first device connected to the Openreach ONT. So your existing DECT system will need to br plugged into the phone port of the EE Router.

The plusnet router is based on quite an old BT router without the Digital Voice capability, so no good or point in using it. It is only using electricity and serves no purpose o FF service when in bridge mode.