07-05-2026 12:55 PM
We are just about to get EE 150Mbps full fibre with the smart Hub 7 plus router/modem.
We have a secured Unifi network (VLANs for trusted devices, IOT, security cameras erc). This is currently connected to the Plusnet router which is setup in bridge mode.
I believe that BT VoIP phones have to be connected directly through the WiFi hosted on the hub and connected be routed to another WiFi network. Is this correct? Does this also apply to the ATA supplied as part of the install?
Can I set the Smart Hub 7 plus to bridge mode?
If so will the analogue port on the new router still allow our existing analogue phone to work?
My Unifi Dream Router 7 supports direct fibre connection. Can I connect this in place of the EE fibre modem?
All help appreciated.
Solved! See the answer below or view the solution in context.
12-05-2026 03:26 PM
07-05-2026 03:06 PM
07-05-2026 06:15 PM
@Andy1T About the adapter from the help.
Set up and use a Digital Home Phone Adapter | Home Phone Help | EE
07-05-2026 07:23 PM
No bridge mode. That's a huge omission.
Will my existing Plusnet router work instead? We can live without the BT Digital Voice as we aim to keep the existing analogue DECT base station and handsets.
I am an IT professional with over 50 years experience in telephony and IT. I managed large voice and data fir over 4000 users.
Configuring these things are not an issue and would prefer not to be hobbled with restrictions configured to protect non technical users
07-05-2026 07:47 PM
A non-EE router would work for BB but w/out any DV.
@Andy1T wrote:We can live without the BT Digital Voice as we aim to keep the existing analogue DECT base station and handsets.
Can you? How? What are you gonna plug them into? When you are on DV existing analogue DECT base station and handsets need to plug into the Phone socket on back of the EE supplied router or ATAs remote from router, as I told you earlier.
I don't think you are following this thro' about DV.
07-05-2026 08:11 PM
@Andy1T You can also transfer / port your landline number to a true voip provider and maintain your voice connection that way, if your unifi supports voip direct on the router then match a voip provider that supports that for connection. EE/BT system is totally controlled by them, so no EE/BT hub then you will have no DV with them.
07-05-2026 08:59 PM
The Plusnet router has an analogue port just the same as the Smart Hub 7. That is what I was asking if it would work.
Can I not get an optional uub from EE which is not as tied down?
07-05-2026 09:05 PM - edited 07-05-2026 09:07 PM
@Andy1T Are you moving to EE because Plusnet are no longer supporting voice with there system?
07-05-2026 09:30 PM
OK. With PN not moving to DV but instead dropping landlines entirely I would not expect their routers to support DV.
07-05-2026 09:44 PM
@Andy1T As per @XRaySpeX response, for EE to supply their Digital Voice service the EE Router must be the first device connected to the Openreach ONT. So your existing DECT system will need to br plugged into the phone port of the EE Router.
The plusnet router is based on quite an old BT router without the Digital Voice capability, so no good or point in using it. It is only using electricity and serves no purpose o FF service when in bridge mode.