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Home phone

robh661
Established Contributor
Established Contributor

‎02-08-2024 07:29 PM

I've been scammed by someone saying he's from the BT Fraud team, but the question is, how do I cancel the Home phone service, and will I incur exit fees, because if I do incur exit fees for the Digital Home phone then I'll just unplug it from the mains as well as the old Dect phones connected to the Smart Hub via the green socket.

Any help would be great thanks.👍

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-08-2024 11:53 PM

@robh661  You need to call customer support if you think you’ve been scammed. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.