@lizellielloyd60 Posting on the Forum you are not speaking to EE, just customers like yourself. As you have and getting landline DV system, will take up to 48hrs for it all to gel together, but it is a call to EE CS to get said item. Will post the contact us link for when you are ready to phone them. Also take a look at the second link and watch the video to get the whole idea...
Contact Us | Help & Support | EE
How to set up your Digital Home Phone - The EE Community
