Commencement of service for digital home phone

[kelpie]

I am awaiting my digital home phone service to commence after moving from Plusnet. As a registered vulnerable user with poor mobile phone coverage, I need a working phone for safety etc. Can commencement of my service be done with some urgency please.

[Christopher_G]

Hi @kelpie 

Welcome to the community.

I appreciate how important your landline service is for you. The Digital Voice service will be activated at the earliest possible opportunity. If your broadband is activated already, you may get some benefit out of using WiFi Calling to keep you connected in the mean-time.

This EE YouTube video talks you through connecting your Landline, if it hasn't been done already.

Please keep us updated with how everything's going.

Chris