18-07-2026 04:29 PM
I have a BT landline home phone and I have EE broadband.
When the BT landline gets upgraded to the digital service, will I be able to continue with BT home phone and with EE broadband ?
18-07-2026 04:30 PM
I have a BT landline home phone and I have EE broadband.
When the BT landline gets upgraded to the digital service, will I be able to continue with BT home phone and with EE broadband ?
18-07-2026 04:43 PM
No, be easier to get BT broadband & keep the phone number active if you need it. In fact probably best to look at it anyway as I'd imagine you're paying more for them separate just now anyway
18-07-2026 04:46 PM
@lyG4 : Yes, they are 2 separate providers & services, landline with BT & BB with EE. Your BT landline will be unaffected by you having EE BB other than that analogue landlines will be phased out Jan. next year..
I have the same. You should find that BT will convert your landline to digital by offering you a Dedicated Landline Service which is effectively "DV from the exchange". See Digital Voice with No Router, No Change or Extra Kit in Home, No Engineer Visit
What type of BB do you have from EE, ADSL, partial Fibre or Full Fibre?
19-07-2026 09:42 AM
Will the new BT digital service operate over EE broadband, so that I can keep my BT home phone and keep my EE broadband, when the BT landline gets upgraded to the digital service ?
19-07-2026 09:54 AM
@lyG4 : You've already asked this and been answered.
If you don't have your landline with EE, EE BB will have no bearing on it. They are separate providers and products.
19-07-2026 10:07 AM
Thanks for your help. I had a letter from BT saying " The existing landline has become outdated and is being replaced with a digital service that works over a broadband connection ".
Because I'm elderly and not technically - minded, I assumed this means the new digital service will be working over my EE broadband connection.
Seems like this is not what the letter meant ?
19-07-2026 10:23 AM
The letter from BT also said " You can no longer take broadband and a landline from different providers. This means that you'll need to switch to BT Broadband to keep your BT home phone service "
19-07-2026 10:51 AM
It might depend on what type of BB you have from EE, Do you have ADSL, partial Fibre or Full Fibre?
I have Full Fibre. So it doesn't depend on a landline & so BT could offer me the Dedicated Landline Service. If you have ADSL or partial Fibre from EE hosted on your BT landline it could well be different & you will need to merge your BB & landline from the same provider.
What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.
19-07-2026 11:39 AM
@lyG4 Does the letter from BT have a number on it too? TBH calling them would be the best way to get a straight answer too if it does