Answer phone cuts in before we two OAPs can reach the phone

[bristolian]

You've posted in the chit-chat section of the forum, and only used the subject line of your message to put a statement that looks like it might have been cut short.

The body of the message, which is intended for the details of your question, has been left blank - so no-one knows which EE service you're asking about.

Is this regarding fixed line or mobile phones?

[XRaySpeX]

@Marg6274 : Do you have EE Broadband with DV? You can lengthen the time before the 1570 VM cuts in so you can pick up the call yourselves.

[JimM11 · Accepted solution]

@Marg6274 Link to the voicemail setting guide, and link to the BT User guide which should be similar for EE.

Changing the number of rings before voicemail picks up the message

1. Dial 1571 to access your voicemail.
2. Select option 3 for Settings and Features.
3. Select option 2 for Ringing Period.
4. Select option 2 to change the settings.
5. Choice is 0 to 3, where 3 is the longest 10 rings, estimated at 30 seconds for you to get to the phone.

Voicemail with EE | Home Phone Help | EE

101571_BT_Voicemail_UserGuide_v4.pdf