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want to reduce the plan from the existing

111645856
Explorer

‎24-09-2024 05:57 PM

 
0 Helpful
3 REPLIES 3
111645856
Explorer

‎24-09-2024 05:58 PM

I want to download my last 3 month bills and want to select a plan which is cheaper

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to 111645856

‎24-09-2024 08:06 PM

You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 30 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎24-09-2024 09:08 PM

@111645856  You can download the last 12 months of bills via your EE account under billing. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.