Daily roaming charge

[Dolores1234]

If they're meant to take £2.47 off my account daily, why is this fee taken off my account twice in one day? 

 

[Katie_B]

Hello @Dolores1234. 

Thanks for coming here. 

Is there two different numbers showing above the charges?

Katie

[Dolores1234]

the same number

[Katie_B · Accepted solution]

Hi @Dolores1234. 

I am not sure why you would be receiving extra charges. 

I would recommend contacting our customer care team who have account access and can look into this further. 

Katie

[Dolores1234]

Thank you