Bill payment showing as pending even though I've paid

[Gurigill1]

I all ready pay my bill but I see on my account that’s still pending 

[Mod edit: title added]

[Chris_B]

@Gurigill1  Once paid it’ll take up to 24h for your account to update 

[Chris_S]

Hi @Gurigill1 

Depending on how you made the payment, it may take up to 5 days.

If you paid by Direct Debit, the payment usually shows on your account within 24 hours as @Chris_B mentioned.

You can find more information on our Pay your EE mobile or broadband bill.

Chris S