telephone contracts new phones

Dp141
Visitor

I have a contract with ee for my telephone and my husbands telephone is also on this. He has a Doro phone and it is now not working correctly.  I would like to know if he is entitled to a new phone?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Is it under guarantee and/or does he have insurance?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP