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Contract upgrade

mitchell02
Visitor

‎21-09-2022 11:49 AM

I have been due an upgrade for almost a year and i am now only just getting round to doing it due to damage to my phone, but when i got to upgrade very single phone on the website shows the same message "Sorry Mitchell, it looks like there are no suitable plans available for this device right now." How can this be the case for EVERY SINGLE phone? 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎21-09-2022 02:16 PM

Hi there @mitchell02

Thanks for coming here. 

Please get in touch with Technical Support so a member of the team can raise a support ticket for the issue with your online account, and help you with your upgrade.

Thanks.

Leanne.

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