sim

Tony2016
Investigator
Investigator

I pay for 2 sims but my husband has passed away so only need one now what do i do

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star
4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Sorry to hear this

You can advise of deaths online at https://ee.co.uk/help/profile/manage/tell-us-someone-has-died 

Leanne_T
EE Community Support Team

Hi @Tony2016 

Thank you for coming to the community and I'm so sorry for your loss. 

If you complete the Notifying us of a bereavement form one of the team will get back to you and discuss the available options for the second SIM card. 

If you need any help at all, please come back and let me know. 

Take care. 

Leanne.

Tony2016
Investigator
Investigator

Thank you I did any got a phone call within 5 min, so all good x

 

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @Tony2016 

Glad this is all sorted for you 🙂

Take care. 

Leanne.