25-09-2025 08:24 AM
I pay for 2 sims but my husband has passed away so only need one now what do i do
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25-09-2025 08:37 AM
Sorry to hear this
You can advise of deaths online at https://ee.co.uk/help/profile/manage/tell-us-someone-has-died
25-09-2025 08:37 AM
Sorry to hear this
You can advise of deaths online at https://ee.co.uk/help/profile/manage/tell-us-someone-has-died
25-09-2025 08:37 AM
Hi @Tony2016
Thank you for coming to the community and I'm so sorry for your loss.
If you complete the Notifying us of a bereavement form one of the team will get back to you and discuss the available options for the second SIM card.
If you need any help at all, please come back and let me know.
Take care.
Leanne.
26-09-2025 08:55 AM
Thank you I did any got a phone call within 5 min, so all good x
26-09-2025 09:18 AM
Thanks for coming back and letting us know @Tony2016
Glad this is all sorted for you 🙂
Take care.
Leanne.