sezi

sezbren
Visitor

Hi dear I would like to know what is this bill  with this price and why my account is suspended what’s going on could you explain to me please? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @sezbren 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to advise you of your balance and why the account is suspended.

Chris

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3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @sezbren 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to advise you of your balance and why the account is suspended.

Chris

Mayriddell
Visitor

Why my phone bill is not going out from my account this month, it was due on the 6th of October please. 

Leanne_T
EE Community Support Team

Hi @Mayriddell 

Thanks for coming here. 

Is this your first month paying by direct debit? 

Does the payment show with your bank? 

Leanne 🙂