payment history

Jme04 · ‎07-11-2022

Schockwave · ‎07-11-2022

Welcome to the community,

We would need more details to help you.

You can log-into your account and see payment history or check bank or credit card, where you can also see what your payment history is.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎07-11-2022

@Jme04 You can see your last 12 months of payments via your EE account if you’re a contract customer.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

RobinCotton · ‎10-04-2023

But not if you are a customer who pays as you go through top ups? The reason I am asking is the fact that the balance goes down quickly. Just topped up 30/3, and now 10/4, I only have a balance of a third of what I paid for top up.

Christopher_G · ‎11-04-2023

Hi @RobinCotton

If you have a chat with our Mobile Care team, they'll be able to help you with your usage and see if there are any products available for you.

Chris

Chris_B · ‎11-04-2023

@RobinCotton Are you using packs ? Sounds like you not if your credit is going down. As for download your bills you’re not billed on PAYG so obviously you can not do that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Radsabdi · ‎17-01-2025

Hi can I see

Chris_S · ‎17-01-2025

Hi @Radsabdi Are you wanting to see your payment history for a contract phone, broadband or a pay as you go device?

Chris S