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line has been disconnected for administrative reasons

cc19889
Visitor

‎15-04-2025 02:51 PM

I can't seem to pay or see my bill on the EE website/app and am unable to call as my line has been disconnected. I am currently in Amsterdam so cannot access EE via an in person meeting at one of their stores.

 

Please can you assist me in getting into contact with EE to remedy this.

 

 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-04-2025 03:01 PM

How do you know it's been disconnected? Is it just not working in The Netherlands? Could just be a roaming issue (they are common)!

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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