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extrs charges

eltonio75
Visitor

‎21-12-2023 04:38 AM

Hi, i have just upgraded my iphone the other day, my statement for bill  is ready on the 20th of each month.

with my watch included my bill usually totals £98-110 p/m, 

just check on my app and it’s saying i have £1100 in extra charges, where the heck has that come from, really baffled and a little annoyed atm, been with EE 4yrs now and never had a single problem, 8am can’t come quick enough 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎21-12-2023 06:21 AM

Hi @eltonio75 

Does your bill not give a breakdown.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Chris_B
Grand Master
Grand Master

‎21-12-2023 06:49 AM

@eltonio75   The new device is going to be an extra charge,   Have you actually looked to see what you are actually being billed ?  

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