paying off accessories

warmutopia · ‎20-12-2023

hello,

if i purchase a pay monthly/add to plan accessory, are my only options to pay monthly or pay it off in full?

as in, can i pay off a large amount at one point to reduce my pay monthly amount?

thanks in advance!

Chris_B · ‎21-12-2023

@warmutopia If you want to pay off an accessory you need to call customer services to request this you don’t pay anything into your account as that doesn’t pay off the item it pays towards your phone bill and the item for that month’s bill.

You might want to read THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

XRaySpeX · ‎20-12-2023

@warmutopia : You may at any time pay a lump sum to your a/c which will be held in credit against your future bills. Thus reducing the amount you pay monthly against them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

warmutopia · ‎21-12-2023

thank you so much!

XRaySpeX · ‎21-12-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎21-12-2023

@warmutopia If you want to pay off an accessory you need to call customer services to request this you don’t pay anything into your account as that doesn’t pay off the item it pays towards your phone bill and the item for that month’s bill.

You might want to read THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.