extrs charges

eltonio75 · ‎21-12-2023

Hi, i have just upgraded my iphone the other day, my statement for bill is ready on the 20th of each month.

with my watch included my bill usually totals £98-110 p/m,

just check on my app and it’s saying i have £1100 in extra charges, where the heck has that come from, really baffled and a little annoyed atm, been with EE 4yrs now and never had a single problem, 8am can’t come quick enough

Northerner · ‎21-12-2023

Hi @eltonio75

Does your bill not give a breakdown.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎21-12-2023

@eltonio75 The new device is going to be an extra charge, Have you actually looked to see what you are actually being billed ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.