on 11-11-2024 02:58 PM
My contract ends in 5 days, i was told someone would contact me 14 days before it ends but this hasn't happened. What will happen when my contract ends?
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on 11-11-2024 04:16 PM
Hi @Laura267.
I'm sorry to hear nobody has been in touch yet.
Once your contract ends it will continue to roll.
I'd recommend giving us a call so our customer care team can provide you with your options.
Katie
on 11-11-2024 03:19 PM
These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months. You may always choose to upgrade your contract to a cheaper SIM-Only contract.
on 11-11-2024 04:16 PM
Hi @Laura267.
I'm sorry to hear nobody has been in touch yet.
Once your contract ends it will continue to roll.
I'd recommend giving us a call so our customer care team can provide you with your options.
Katie