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bt/ee employee discount on mobile

Hodgey1
Explorer

H,

I'm a BT employee and have an EE phone.

When it was renewd last year there ws no BT/EE discount applied.

How can I get this added so I can get the discount?

Have been paying full price sincae last year

 

I tried to register with EE Perk bt id doesnt recognise my BT email.

 

"The company is not currently active, please speak with your EE Perk representative."

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Discount codes may only be applied at PoS when buying a new contract or upgrading, not mid-term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

the contract i had previous had the discount applied when done through EEshop.

Upgraded phione at end of that contract andit should have been applied when ordered so not my fault. 

Can the contract not be amended now with correct details?

 

 

Mustrum
EE Community Star
EE Community Star

@Hodgey1  you would need to speak to customer services, no one on here has account access.

Christopher_G
EE Community Support Team

Welcome to the community, @Hodgey1

 

I've sent you a private message with some information for you.

 

Chris