All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My contract is ending soon.. if I renew any chance I could be offered free EU roaming? otherwise I'm going to 02
I have received very short notification that my mobile phone plan has to change as EE (T-Mobile) no longer support 3G. I recently got back from a well deserved holiday and have been told that I have to go to the local EE shop (miles away) to discuss...
My contract ended in July. Why has my direct debit been £83 for August and September???
Hi,I currently have 12 months left on my phone/sim contract. My early upgrade fee is decent, around 400 or so..The issue is one agent online states I won't retain my 30% F&F discount if i did an early upgrade and paid the fee.The second agent I spoke...
Is my contract expiring on the 18th of this month. I don’t wish to upgrade with yourselves. Thanks
Hi my contract ended today but it says I will still be charged the full amount as if I’m paying for the phone. If you are taking money for the plan only then please cancel this as i no longer want it.
When I log in to my EE account I seem to be able to only access my number. I have another line also under my name but I can't work out how to access details of that line on the account. Any tips most welcome?
Hi EE,My contract is end today and I made a mistake. I was thought I purchased to renew my sim plan but I found out on my notification email I bought additional line could you please amend or cancel this recent ordered today. I find it difficult I co...
Has everything encounter some problems like mine? Try so many time to top up even it is sent out by bank but the bill unpaid? It is been over 12 hours since I top up.
