Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Using EE to pay via Xbox

Hi, just a query as to billing to ee from xbox, since I stopped paying for my game pass ultimate via EE I seem to have lost the ability to charge transactions to my bill, the payment method is still there on the Microsoft website but not selectable o...

Resolved! Hi av lost my bank card and was ment to pay my bill to day and can't get a new 1

Resolved! My contract has been finished

Hii , i was having contract of 1 year which was soo much expensive 40 gb cost me £25 month and sometimes you charged much higher so the contract is finally finished I want to change my contract

Resolved! when my contract with the samsung s20+ phone expires

good evening, my name is xxxxx xxxxx xxxxx, I also want to know when my contract with the samsung s20+ phone expires

Phone bill

Hello, I am still being charged monthly for a contract that is finished. I cancelled my direct debit but now my bill is saying I owe money.

Removal of secondary number

I recently changed my phone with EE, at that point I saw that there is a secondary number still on my account - a device from years ago I think. The assistant told me to ring through to cancel it. I can never get through to talk to an operator, is t...

Overcharging

I have a £12 pm SIM only deal but continually charged £20-22 pm. Wht

FORCE INTO A CONTRACT/DEBT

EE need to take mental health serious. I have and still suffering from financial abuse and psychological abuse by a female. EE has ignore all plea from both me and the police. if the Metropolitan police arrest the person in relation to abuse and ha...

Better deal on another website.

will EE match prices from different brands such as Voxi. I’ve got a deal for iphone 14 plus for £45 and EE it’s £53﫠﫠﫠I’ve been with EE for so long it would be a shame to switch.

Returning handsets

Trying to return handset and cancel a contract