Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59559 Views
  • 69 replies
  • 14 Helpful

Contract

Shud of had a upgrade ages ago but didn't .gave been paying the same price 30 pound when I shudnt have .need to end my contract how do I go about it .

Best network ?

I upgraded my iPad but instead of upgrading my current iPad, ee went ahead and opened an additional line for me. Why would I want 3 lines? Why not just upgrade the iPad like I asked you to do. Nothing is clear. Nothing is simple.

Bill

Hello, when I signed up to the sim only contract I was told it would be £14 a month so why is it saying the bill will be £20

Contract

Why is my bill so high when my contract finished and I have not renewed 

wallykluk by Investigator
  • 347 Views
  • 2 replies
  • 0 Helpful

Data sim only upgrade

In August 2022, I signed up for the 125gb data only sim card.Would I now be able to upgrade to unlimited or do I have to wait until my current contract has finished.Julie