Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! 4GEE Home Plan ends

Hello,My 18-months contract on 4GEE Home Plan ends just about in 2 weeks and I wondered what happens now. I assume if I take no action, it keeps going forward. Is it turning to a monthly rolling contract now that I could cancel anytime? Thank you for...

Hello I'm trying to pay my phone bill online

Need help

EE Sim only set up direct debit

I’ve just ordered a sim only and on the emailed receipt it says payment method: no direct debit set up Still waiting for the sim to arrive it says estimated bill date today 11/11/22 Estimated payment due 19/11/22

Resolved! Upgrading to next iPhone..Do i have to get a new watch too or can i use current

Applied for iPhone 14 pro max and saparatr only sim contract as well

I applied for 14pro max and only sim contract saprate but I didn’t get any information

Contracts

Can I sign a contract over to my son?

Watch

I have finished paying for my watch and just want to pay sim only

Severely disabled uncle bought a contract phone in-store. Unable to return it.

Hello everyone,Before I start, I don't think anyone is to blame in this situation.Today my uncle visited an EE store to inquire about getting a repair done on a feature phone he's had on contract for a couple of years. While in-store, he ended up tak...

Resolved! Contract

My contract is due for renewal. Can I just keep my current phone and have a sim only? I want to reduce costs monthly

NHS discount no taken off

I rang up and gave the code for the NHS discount off my bill however this has not been applied. do I need to ring to get this sorted?thank you